
Fulfillment & Shipping Policy
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Order Processing Time
Orders are processed within 1-3 business days of payment confirmation. Orders placed after 5PM will be processed the next business day. Processing times may be extended during high-demand periods or due to unforeseen circumstances.
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Shipping Rates & Delivery Times
Shipping rates are calculated based on your order’s size, weight, and delivery destination. Estimated delivery times are as follows:
- Standard Shipping: [e.g., 5-7 business days]
- Expedited Shipping: [e.g., 2-3 business days]
Please note: Delivery times are estimates provided by the carrier and do not include order processing time.
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Tracking Your Order
Once your order has shipped, you’ll receive a confirmation email with tracking details. Use this information to monitor your package's journey. If you haven’t received tracking information within 3 business days, please reach out to us at jason@secureconnectsolutions.com.
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Lost or Delayed Packages
If your order is delayed or appears lost in transit, please contact us at jason@secureconnectsolutions.com. We’ll work with the carrier to locate your package and provide support in the event of a lost item. SecureConnect Solutions LLC is not responsible or liable for any lost items.
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Returns & Exchanges
All sales are final. No returns or exchanges after your order has shipped.
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